Terms of Service

Last updated: April 1, 2026

1. Acceptance of Terms

By accessing or using BioIntel ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service. These terms apply to all users, including free-tier and paid subscribers.

2. Description of Service

BioIntel is a decision-support platform that provides AI-powered regulatory intelligence tools for the health, supplement, and wellness industries. Our services include regulatory risk analysis, claim scanning, compliance gap identification, and regulatory strategy recommendations. The Service is designed to support — not replace — qualified professional judgment in compliance decisions and does not constitute legal advice.

3. Decision Support — Not Legal Advice

BioIntel is a decision-support tool, not a legal service. All reports, risk scores, recommendations, and analysis outputs are informational in nature and are intended to support — not replace — qualified professional judgment. You should consult qualified legal counsel before making compliance decisions based on our analysis. BioIntel is not a law firm and does not provide legal services.

4. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must provide accurate and complete information when creating an account. Notify us immediately of any unauthorized use.

5. Subscription and Billing

Paid subscriptions are billed in advance on a monthly or annual basis. Refunds are provided in accordance with our refund policy. We reserve the right to change subscription pricing with 30 days advance notice. Free-tier access may be limited or modified at our discretion.

6. Intellectual Property

All content, features, and functionality of the Service are owned by BioIntel and are protected by intellectual property laws. You retain ownership of data you submit but grant us a license to process it for providing our services. Analysis reports generated by BioIntel may be used by you for your internal business purposes.

7. Limitation of Liability

To the maximum extent permitted by law, BioIntel shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service. Our total liability shall not exceed the amount paid by you in the twelve months preceding the claim.

8. Changes to Terms

We may update these Terms of Service from time to time. We will notify registered users of material changes via email. Continued use of the Service after changes take effect constitutes acceptance of the revised terms.

9. Contact

For questions about these terms, contact us at legal@biointel.io.